USPS Operational Changes Had ‘Significant Impact’ On Mail Delays, Watchdog Finds

The Postal Service’s inspector general said operational changes implemented by Postmaster General Louis DeJoy and agency executives this summer met legal requirements, but took issue with the execution of those plans, and determined they led to delays in mail delivery.

The IG report released Tuesday took a closer look at three operational changes that went into effect soon after DeJoy took office in June.

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