It took seven days for the letter to travel a single mile. By the time 73-year-old Loralea Anderson received her eye doctor’s referral for cataract surgery, she’d missed several appointment slots at Kaiser. At least it finally made it to her Campbell home. The same can’t be said for last month’s credit card...
Despite two decades of email and social media marketing, and the digitization of the consumer experience, catalog mailings have been steadily increasing since 2015. What’s more is that consumers are surprisingly enthusiastic about receiving them – response rates from catalogs have increased by 170% from 2004 to 2018. The effects are not just confined...
Postal operators in the United States, China and elsewhere say the suspension of flights to slow the spread of a deadly new virus is having a major impact on global flows of letters and parcels. In a note seen by The Associated Press, the US Postal Service informed its counterparts around...
The United States Postal Service (USPS) recently released its highly-anticipated five-year strategic plan. USPS reiterated its position that costs are outpacing revenues and that it will run out of funds by 2021 if it pays all its financial obligations, and by 2024 if it continues to miss some payments. This financial...
Bernie Sanders was endorsed Thursday by the 200,000-member American Postal Workers Union, an influential group that also backed the Vermont senator’s presidential bid against Hillary Clinton during the 2016 Democratic presidential primary. The union’s support is key because it promises organizing muscle across the country. Sanders says that if turnout is...