The U.S. Postal Service should tap into already authorized subsidies for low-revenue post offices and outsource more of its retail operations to third-party businesses like grocery stores, according to recommendations from the mail agency’s auditor. The suggestions would restart battles USPS has fought in recent decades, hitting on key pressure points...
In the first quarter of 2021 the world’s major postal services continued to persevere through the pandemic, amid significant operational and financial challenges. The positive news includes expanded delivery in the United Kingdom, Japan Post’s ecommerce venture, and a study by the Universal Postal Union about opportunities in marketing mail. Deutsche...
The U.S. Postal Service (USPS) is failing to provide equitable mail delivery as its own statistics show pronounced geographic disparities in on-time delivery. This problem is long-standing but dramatically escalated during the pandemic when timeliness plunged nationwide. It is unclear why these geographic disparities exist and why they have been...
While the Chairman of the Package Coalition recently wrote an op-ed about how the U.S. Postal Service "rose to the challenges" of the holiday season, the American public — which has been experiencing unprecedented poor mail service — vehemently disagrees. Only 64% of first-class mail in America was delivered on time...
The challenges facing the U.S. Postal Service (USPS) continue to grab the attention of the media and the public. While the dismal performance during the peak season has improved, service levels still have not returned to standard. A second reorganization of the management structure has reduced the number of postal...