Online retail sales experienced steady growth for years and then spiked when COVID hit, climbing to nearly 17% of all retail sales in late 2020. While the numbers have settled since the peak, these sales remain strong. They are likely to continue their upward trend as consumers have grown accustomed to...
Since the Delivering for America plan was published by the United States Postal Service (USPS) in March 2021, much has been written about price increases and changes to delivery standards. That is not surprising. For most, including USPS enterprise customers, their relationship with the Postal Service turns on cost and...
Amber McReynolds, a member of the U.S. Postal Service Board of Governors and Chair of its Election Mail Committee, spoke to the Consumer Postal Council on Election Day. She reviewed the challenges the Postal Service faces in handling election mail, how it will study and debrief on this after the...
The United States Postal Service is auditing three post offices and a mail distribution center in Philadelphia amid ongoing complaints about lost mail and stolen packages. The Postal Service’s Inspector General will evaluate operations at the Philadelphia Processing and Distribution Center and three post offices in Germantown, Logan, and North Philadelphia,...
This is a surprising warning from the U.S. Postal Service. In a recent press release, they’re encouraging us to stop using their mailboxes. They are so convenient, I'm talking about those blue mailboxes we see on street corners and at shopping centers where we can just pop our mail in the...