New Report On How USPS Engages With MicrobusinessesSeptember 10, 2019
The USPS Office of Inspector General (OIG) studied how the Postal Service engages with microbusinesses and issued a report with recommendations. It found microbusinesses to be generally satisfied with the Postal Service but advised it to do more to boost awareness of key products and services.
Press release follows:
- Microbusinesses are generally satisfied with the Postal Service, and a majority rate their experiences at postal retail locations as positive.
- The Postal Service can work to boost awareness of key products and services with microbusinesses.
- The Postal Service can also harness its workforce and retail presence, including through its Employee Engagement Programs, to promote its products to microbusinesses.
Read the full article here.