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  • About
  • Events
  • Resources
    • News & Research
    • Government Publications and Books
  • International Practices
    • Postal Practices by Country
    • Universal Postal Union
    • Related Reports
  • Contact

As USPS Delays Persist, Bills, Paychecks and Medications Are Getting Stuck In The Mail

Jacob Bogage & Hannah Denham / Washington Post
February 26, 2021

Mark Currie of Virginia had three checks snagged in postal delays in three months. In New Jersey, Lois Fitton says she was forced to pay interest on a credit card balance because the bill never arrived. Jim Rice says two insurance companies...

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Big Mail Delays Are Showing The Urgent Need For Reforming The USPS

Editorial Board / Washington Post
February 10, 2021

TROUBLES CONTINUE at the U.S. Postal Service, whose performance in terms of on-time delivery suffered a sudden and precipitous decline in the last two months of 2020. In the last week of December, only 71 percent of local first-class mail arrived within...

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USPS Delays Are Threatening Small-Town Newspapers. So Is A Postage Price Increase.

Jacob Bogage / Washington Post
January 4, 2021

Jeff Wagner hardly knew what to tell his delivery driver when the man returned one day in late December from a run to the post office in their northern Nebraska town with a trailer still full of newspapers. The post office wouldn’t take...

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USPS ‘Gridlocked’ As Historic Crush of Holiday Packages Sparks Delays

Hannah Denham & Jacob Bogage / Washington Post
December 15, 2020

A historic crush of e-commerce packages is threatening to overwhelm U.S. Postal Service operations just weeks before Christmas and runoff elections in Georgia that will decide control of the U.S. Senate, according to agency employees and postal industry tracking firms. As Americans increasingly...

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Internal USPS Documents Link Changes Behind Mail Slowdowns To Top Executives

Jacob Bogage / Washington Post
September 24, 2020

A senior executive at the U.S. Postal Service delivered a PowerPoint presentation in July that pressed officials across the organization to make the operational changes that led to mail backups across the country, seemingly counter to months of official statements about the...

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