Mark Currie of Virginia had three checks snagged in postal delays in three months. In New Jersey, Lois Fitton says she was forced to pay interest on a credit card balance because the bill never arrived. Jim Rice says two insurance companies...
TROUBLES CONTINUE at the U.S. Postal Service, whose performance in terms of on-time delivery suffered a sudden and precipitous decline in the last two months of 2020. In the last week of December, only 71 percent of local first-class mail arrived within...
Jeff Wagner hardly knew what to tell his delivery driver when the man returned one day in late December from a run to the post office in their northern Nebraska town with a trailer still full of newspapers. The post office wouldn’t take...
A historic crush of e-commerce packages is threatening to overwhelm U.S. Postal Service operations just weeks before Christmas and runoff elections in Georgia that will decide control of the U.S. Senate, according to agency employees and postal industry tracking firms. As Americans increasingly...
A senior executive at the U.S. Postal Service delivered a PowerPoint presentation in July that pressed officials across the organization to make the operational changes that led to mail backups across the country, seemingly counter to months of official statements about the...