The USPS Office of Inspector General (OIG) studied how the Postal Service engages with microbusinesses and issued a report with recommendations. It found microbusinesses to be generally satisfied with the Postal Service but advised it to do more to boost awareness of...
A reader informed us that eBay has begun undercharging his buyers for international shipping - and since he can't reach anyone in eBay customer service who can help him, he's left paying the difference. The problem is proving costly for our reader, named...
Five months after the USPS implemented a new practice to verify postage for packages paid online, sellers have been feeling the impact. Reports of “USPS label cost adjustment” have not been as widespread as some sellers may have feared, however. On August 1st,...
It's official - it will cost more to mail certain packages through the US Postal Service beginning in January. The Postal Regulatory Commission approved the USPS request, filed on October 6th. The cost of Priority Mail rates will go up by an average...