Postal Policy Lunch -- October 2011
Consumer Postal Council Policy Lunch
Friday, October 14, 2011
The policy lunch featured a talk by economists Charlie Crum and Kirk Kaneer of the U.S. Postal Service Inspector General’s Risk Analysis Research Center discussing their paper “Retail and Delivery: Decoupling Could Improve Service and Lower Costs.” The analysis argues that separating these functions could lower costs, improve customer service, and contribute to the long-term viability and financial health of the Postal Service. It presents a range of examples from private sector companies and national posts demonstrating the success of this strategy.